50400 Privacy Policy — How We Protect Your Data
Your privacy is our priority. This document details the types of information 50400 collects, how it is used, how we protect it, and your rights as a user in Malaysia.
Information We Collect from You
When registering at 50400, we collect your full name, phone number, email address, date of birth, and a copy of a valid government-issued ID (Malaysian identity card or passport). This information is required to verify your identity, confirm age eligibility, and meet platform compliance requirements.
When you make a deposit or withdrawal, we record the payment method details used — including bank name, partially masked account number (last four digits only), or e-wallet details. All transactions are processed in Malaysian Ringgit (RM). We do not store full card numbers directly on our servers.
The 50400 platform automatically records your IP address, device type, operating system, browser type and version, login and logout times, and in-platform activity logs. This data is used to identify technical issues, detect unusual activity, and improve the performance of our services.
50400 uses cookies to maintain your login session, save language and display preferences, and understand aggregate platform usage patterns. Cookies do not contain payment information or passwords. You can manage cookie settings through your browser, though this may affect certain platform features.
How We Use Your Data
50400 uses collected information solely for legitimate purposes directly related to the services you use. The primary purposes for data use include:
- Account verification and management — to ensure only verified account owners can access their profile and balance.
- Transaction processing — to verify deposits and withdrawals in RM, process bonuses, and resolve any payment-related disputes.
- Fraud prevention and security — detecting suspicious usage patterns, preventing unauthorised access, and safeguarding the integrity of the platform.
- Service improvement — to analyse aggregated usage data and improve the speed, usability, and features of the 50400 platform.
- Service communications — to send important notifications regarding your account, transactions, or changes to our terms through the channels you have provided.
- Selling your personal data to third parties
- Using data for third-party advertising without consent
- Sharing full payment details with anyone
- Sending spam or unsolicited messages
Data Storage, Security & Third-Party Sharing
How We Store and Protect Your Data
All personal data and transaction information at 50400 is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to the user database is restricted to authorised personnel only and is subject to strict access control protocols.
User passwords are stored in hashed form and cannot be recovered by any party, including our own technical team. Any unauthorised access attempts to our systems are logged and investigated promptly.
Third-Party Sharing
50400 may share necessary information with third-party service providers directly involved in platform operations — such as licensed payment processors, gaming software providers, and identity verification services. All third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
50400 may also disclose information to the relevant authorities where required by Malaysian law or a valid court order.
Your Rights as a 50400 User
You may request a copy of the personal information we hold about you at any time through our support channels.
If any information we hold is inaccurate or out of date, you may request a correction by contacting 50400 customer support.
You may request account closure and deletion of your personal data, subject to applicable legal record-keeping requirements.
To submit any request relating to your data rights, please contact us at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable Malaysian data protection laws.
Policy Updates & How to Contact Us
Privacy Policy Updates
50400 reserves the right to update this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or technologies used. Users will be notified of any material changes via in-platform notifications or their registered email address.
Continued use of the 50400 platform after any changes are published will be considered acceptance of the updated policy. We encourage you to check this page periodically to stay informed about how we manage your data.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding your privacy or the use of your personal data at 50400, please reach us through:
- Email: [email protected]
- Live chat is available in your account once you're logged in
- Pages Frequently Asked Questions for general guidance
Your Data Is Safe — Your Platform Awaits
Your privacy is our commitment, not just a document. Register a 50400 account today and enjoy a Malaysian entertainment platform that puts security first at every step. Have questions? Visit our FAQ we're here to help.